Help section
Frequently asked questions
Assistance
Need help choosing the perfect gadget? Our team is here to advise you on the perfect product based on your budget, timing, type of event and target audience.
In addition, if you can't find the product you're looking for in our online catalog, our salespeople can help you find items outside the catalog. Contact us here to receive customized proposals!
Free graphic draft
After completing your order, you have the opportunity to receive a free graphic draft of the requested customization. This will allow you to evaluate the final result before production.
- Timing: the draft graphic will be sent within 24 hours after order confirmation.
- Requirements: you must attach the logo in vector format to get an accurate preview.
- Four-color printing: Digital Transfer and Digital Label printing techniques require a minimum resolution of 300 dpi.
- Need help with the logo? No problem! Our team is ready to support you
Transport
Shipping is free for orders over €350.
Free Shipping is available for a single destination in Italy. Delivery times start from order and graphic draft confirmation date, considering theproducts availability.
Mandatory delivery
Need express delivery?
Contact our sales people via chat or by calling 051 6466388
We will do our best to fulfill your request on time!
Print in 48 hours
We can guarantee 48-hour delivery on a selection of products already available in our warehouses, including T-shirts and polo shirts,Ballpoint pens, Moleskine style notebooks, Shoppers, Key chains, Umbrellas and more!
Thanks to our express service, we can:
- Help you choose the most suitable gadget.
- Quickly customize with your own graphics.
- Ship the finished product within 48h of your order.
Customization
Our strength lies in our skill to customize any item with a variety of printing techniques.
Learn more in the customization techniques section of the website, with advantages and limitations of each technology to help you choose the perfect solution for your corporate gadget, apparel, or business gift.
Sample order
Want to check the quality of a product before a large order?
We offer the option of ordering a sample product, so you can be sure of the end result before proceeding with a large-scale purchase. Contact us for more information!
Workwear
If you need customized work uniforms for your employees, we offer a wide range of branded professional clothing. Depending on your needs, we can make customized garments with different printing or embroidery techniques, guaranteeing quality and durability. Contact us for advice on the best solution for your industry and needs, or for information on special requests such as for products not featured on the website.
Promotional Campaigns
Among the services we offer there is also the realization of competitions and prize operations. In particular:
- we support the customer in the search and selection of prizes;
- we manage all the bureaucratic process ;
- we design and create advertising material (catalogues, brochures);
- We provide help desk support to customers and potential sales force;
- we offer the Customer the ideation and creation of a dedicated;
- we give prizes to winners;
- we manage any stocks and after-sales service.
In addition, the Customer is kept constantly updated on the progress of operations, through periodic reports and statistics.
Service for Public Administration and purchasing on MEPA
Promo77 is enabled for access to the Public Administration Electronic Marketplace (MEPA).
Through MEPA, Public Administrations can request us to participate in public tenders for:
- Official Gadgets and Merchandising
- Technical and high visibility clothing
Printing techniques
Everything is customizable: give visibility to your brand.
Find out how we customize your gadget.